Privacy Policy
At Pawsome Progress, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our site or use our services.
Information We Collect
We collect various types of information in connection with the services we provide. This includes:
- Personal Data: Information you voluntarily provide to us when you register for classes, consultations, or programs; make an inquiry; or contact us directly. This may include your name, email address, phone number, physical address, and information about your pet (e.g., pet's name, breed, age, behavioral history relevant to training needs).
- Usage Data: Information about how you access and use our site, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Communication Data: Records of communications with us, including emails, phone calls, and messages through our online platform.
How We Use Your Information
The information we collect is used for various purposes to provide and improve our services, including:
- To provide and maintain our pet training and behavioral coaching services.
- To process your registrations and payments for our classes and programs.
- To communicate with you regarding your service requests, appointments, and class schedules.
- To understand your and your pet's needs and tailor our training and coaching advice.
- To improve and personalize your experience on our site.
- To monitor the usage of our service and identify technical issues.
- To send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you, based on your preferences.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or providing services to you (e.g., payment processors, scheduling software). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We utilize appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right to rectify any inaccurate or incomplete information.
- The right to object to our processing of your personal data.
- The right to request the restriction of processing your personal data.
- The right to data portability.
- The right to withdraw consent at any time where Pawsome Progress relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Pawsome Progress
489 Upper Mount Pleasant Road, Unit 10B
Singapore, Central Region, 297726
Singapore